Zucol is a special place to work

Job Description:

Responsibilities:

• Handle customer's inbound and outbound calls and answering them professionally.
• To provide the information about the products and services to existing as well as prospect clients.
• Keep records of the customer interactions, transactions, and details of inquiries, complaints, and comments.
• To ensure that appropriate actions are taken on customer requests.
• Ensuring long-term professional relations with the clients.

Requirements: 

• Strong communications skills (Hindi).
• Ability to listen and problem-solving skills.
• Strong interpersonal skills.
• Basic computer skills.

Minimum Qualifications (Must Have):

• Bachelor’s degree or pursuing a Bachelor’s degree.
• Prior experience in business development/sales is an added advantage preferably in the B2B Ed-Tech segment.

Professional Attributes:

• Accountable for responsibilities and one own's work.
• Multi-tasking ability.
• Interpersonal skills & ability 

** No field work involved on-call domestic process.